Home | Disclaimer | Careers | Site Map | Contact Us
Welcome to City Hall

Water

Environment

Water Meter FAQs

Select questions to reveal answers.

Why meter our water?

Kamloops residents are high water users and we are reaching capacity for Peak Day Water Demands on our water system. It is commonly known that universal water metering is one of the most effective tools to reduce peak demand.

Metered customers pay only for the water they use. Water meters give customers the opportunity to be aware of the water they use and allows them to take steps toward better water management and conservation.


Table 1. Comparative Water Use in Southern Interior BC Communities

CommunityAverage Daily Demand*Peak Daily Demand
Kamloops7901,800
Kelowna (fully metered)6001,300
Penticton (fully metered)5801,200
Vernon (fully metered)5501,280
*averaged over the entire year

When do I get my water meter installed?

The project will take 3 years to implement, starting in late 2010 with the installation of the first meters.

Who installs the meters?

The water meters will be installed by a qualified contractor. All work will be guaranteed.

Will I have to pay for the water meter or the installation?

No, the City of Kamloops will pay for the water meter, installation and future maintenance of the meter.

Where will the water meter be located?

Most water meters will be installed inside your house near your main water shut-off. The meter is approximately 150 mm high by 150 mm wide by 225 mm long (6" high by 6" wide by 9" long) or roughly the size of a loaf of bread.

What if I already have a water meter?

If your meter was installed before October 2008, your meter will need to be upgraded to the new wireless technology water meter.

I live in a strata development, am I eligible for a water meter?

Multi-family and bare land strata developments are currently on meters and not subject to this program.

What about water restrictions?

Current restrictions will remain in place.

How will the City read the water meters?

Meters are read using a wireless technology device as the City vehicle passes by. Staff will simply need to drive by your house to access your water meter data.

How will I know how much water I have used?

The simplest way is to read your meter regularly. The City will post more information on how to read your meter once we have selected a supplier.

Will I be paying more for water on the metered rate?

Estimates indicate that 60% of residential customers will pay the same or less under the new water rate structure. Meters will result in lower water utility costs over the long term than could be achieved without meters.

Current non-metered water rates charge a base rate, a single family dwelling rate and an irrigation rate based on your lot size. Metered rates will charge a fixed capital charge, a fixed consumption charge and a variable consumption charge.


Table 2. Rate Structure Comparison

RateFixed Capital ChargeFixed Consumption ChargeVariable Consumption Charge
Existing$256.40 per year$198.80 per year$122 per 1,000 m² of property
New$256.40 per year$144.59 per year*(refer to Table 3)
*Includes allotment of 45,000 L in winter quarter, 90,000 L in spring quarter, 90,000 L in summer quarter and 45,000L in fall quarter.


Table 3. Variable Consumption Charges

QuarterFirst 45,000 L45,000 - 90,000 L90,000 - 135,000 L+ 135,000 L
Fall/WinterN/A$0.65/1,000 L$0.65/1,000 L$1.00/1,000 L
Spring/SummerN/AN/A$0.65/1,000 L$1.00/1,000 L

I currently pay a flat rate on my utility bill, when will the billing change?

The new rates apply on January or July 1st of the year after water meters have been installed in your area. If you already have a water meter, your billing structure will also change after water meters have been installed in homes in your area.

The new billing cycle will be quarterly and will apply to all customers.



rule line


Logo Contact
Public Works and Sustainability
955 Concordia Way
Kamloops BC V2C 6V3
ph (250) 828 3461
fax (250) 828-3790
email publicworks@kamloops.ca

Note: All correspondence is entered into our system, and will be dealt with in due process. Please allow several working days for a response. Thank you.

In This Section

Environment Overview Domtar Stack Particulate Update GeoTour Guide of Kamloops Earth Hour EcoSmart Bags Energy Saving Tips   - Tips for Winter Environmental Mind Grind Environment Week Environmentally Sensitive Areas KamClean Week Grasscycling Healthy Landscapes - Pesticide Reduction Pine Beetle Management Urban Forestry Weather Health Airplay - Air Quality Health Index Pandemic Influenza Preparedness West Nile Virus Water Conservation Water Conservation Water Restrictions Watershed Xeriscape Gardening Water Meters Overview Water Meters - FAQs How to Read Your Water Meter Water Meters Info Sheet Water Quality Center For Water Quality Main Water System Annual Report Water Main Flushing KCWQ - Membrane Filtration Water Treatment Process Other Links Bear Aware Energy Savings Pilot Program Greener Footprints Public Works & Utilities Recycling Council of BC Rechargeable Battery Recycling Reusable Bags



Submenu
City Hall